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Productivity and Innovation – 5 Critical Questions Every Business Owner Should Ask

I was speaking with a friend and fellow business owner a short time ago who’s going through some growth transition issues. He’s improved his customer service practices and a key employee just couldn’t embrace the changes and keep up. After…

How Social Profiles Can Help Enhance Your Business

Using social networking when making connections to co-workers and clients helps to improve and enhance collaborations like never before. With social networking, you have simple interfaces to put all the great ideas together which will encourage participation and collaboration. One…

Why Your Business Is A Marathon

I could send you to websites now where the copy immediately starts talking about you making thousands of dollars in a few short days. What would be the point? You and I both know it won’t work, especially if you’re…

Help Desk Software Can Improve Your Online Business

Nobody likes a dumb question. This includes the members of your online business team who ensure that customer complaints are met with helpful answers. Unfortunately, most customers are so excited to use their new product that they neglect to educate…

Twitter Or Facebook – Which is Better For Business?

Twitter or Facebook? Your starting up an online business and thinking of social networking as a means to market your product or service. You need to know which social networking site is better for that purpose. Twitter or Facebook?We will…

18 Requirements For Success With CRM – Business Relationship Management System

Organizations rarely go it alone when they implement a Customer Relationship Management (CRM) strategy and its supporting technology. That’s because it can get overwhelming: business strategies, technology, budgets, operational processes, change management issues, and more.Good CRM practices and principles apply…

Business Tip – Execute Your Plan With Confidence

You have heard the principle, “give a person a fish, they will eat for a day… teach a person to fish, they will eat for a lifetime”. Do you believe in it? There are plenty of tools, resources, products, and…

Computer Problems Can Kill Your Online Business

It has recently been brought to my attention that one of the major obstacles that some people have to making money online is a serious lack of computer knowledge and expertise that often leads to computer problems. Not so much…

Business Intelligence and Knowledge Management

Basically, Knowledge Management (KM) describes how processes participants (particularly decision processes) utilize all resources (particularly information resources) to achieve their goals with precision, accuracy, on time and on budget inside every organization. In order to reach this objective, Knowledge Management…

Still Doing Business With Pen and Paper Only

That’s right, you heard me. There are still a ton of people all over the world that are only conducting their business with a pen and paper. They are not using any type of computer system whatsoever. Even though we…

Lack of Professional Development Can Hurt Your Business

Imagine what it would be like if you were required to do all your paperwork with only the use of a quill pen, ink well and coal oil lamp. You probably would not like this as you know that there…

Business Architecture – The Power of Knowledge Standardisation and Re-Use

One thing everyone on our team has noticed is that whilst the concept of business architecture is not new, it is not exactly in common use either. We have also noticed that where it is practiced, to a demonstrably good…